![]() With TeamViewer, our support team can easily create a remote support session. Together we can work directly on your screen. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist. Via remote maintenance with TeamViewer, our hotline can help you quickly and easily with a problem. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. After hours and on weekends, a direct emergency technical support phone line is available. During business hours (eastern time), technical support personnel are available by telephone any time. ![]() After-sales service and technical support is provided directly by Ross personnel. Our 24 Hour Hot Line service ensures you have access to technical expertise around the clock. TeamViewer is a remote PC support/control and screen-sharing tool. Our telephone number is: +1-88 (After Hours telephone number +1 80).Īlternatively, you can contact D3 LED support by Email: you can contact us by:Įmail: the local support specialist is not available, your call will be transferred automatically to our North America center.Īt Ross, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. A new version of TeamViewer Portable has been released. ![]() Our D3 LED center is open Monday to Friday 7:00 a.m. Our local support number is: 1300 007 677* Our Australia/Sydney office is located in Alexandria, NSW. Our EMEA center is open Monday to Friday 8:30 a.m. Our telephone number is: +1-61 (Toll free within North America +1 83) Our North America center is open Monday to Friday 8:30 a.m.
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